Privacy Policy

Elevate Real Estate respects the privacy of its users and is committed to protecting the personal data entrusted to us, in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and other applicable legislation.

1. Data Controller

The entity responsible for processing personal data is Elevate Real Estate, hereinafter referred to as “Elevate”.

2. Collected Personal Data

We may collect and process the following data:

• Name
• Email address
• Phone number
• Information provided through contact forms
• Browsing data (cookies, IP, device, browser)

3. Purpose of Processing

The collected data is intended to:

• Respond to contact or information requests
• Provide services and institutional communications
• Comply with legal and regulatory obligations
• Improve user experience on the website
• Send informative communications, when authorized

4. Legal Basis

Data processing is based on:

• The data subject’s consent
• The execution of pre-contractual diligence
• Compliance with legal obligations
• The legitimate interest of the company

5. Data Retention

Data will be retained only for the period necessary for the purposes that motivated its collection or as required by law.

6. Data Sharing

Elevate does not sell or transfer personal data to third parties, except when:

• Legally obliged
• Necessary for the provision of services (e.g., technology providers), always ensuring confidentiality

7. Data Subject Rights

The user may, at any time:

• Request access, rectification, or deletion of their data
• Withdraw consent
• Request limitation or opposition to processing
• File a complaint with the CNPD – National Data Protection Commission

8. Security

We adopt appropriate technical and organizational measures to protect data against unauthorized access, loss, or improper disclosure.

9. Changes

Elevate reserves the right to update this Privacy Policy at any time.